Touch Points to Build Trust
The more frequently we have quality touch points, the more those around us will feel part of our "in" group. As humans, we feel safe and familiar with those that are like us. There is a safe comfort zone and a feeling of being part of the tribe. Conversations are a demonstration of care.
WAYS TO DEMONSTRATE TOUCH POINTS
⧠ Huddles
⧠ Walking the Room
⧠ Emails/Phone Calls
⧠ Meaningful coaching conversation 1x per week with employees
To build trust we need to consciously focus on the touch points.
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