In this New Era #WednesdayWords, we will compare the past and today. What do employees want in this New Era? How can we accommodate and flex? Take a listen for some clarity!
We want a life...not just a job.
#WednesdayWords #NewEra #whatemployeeswant #past #Today #Dialogue #culture #Strengths #Weaknesses #employees #WorkLife #PerformanceCoach #Purpose #BigSkyWay #BigSkyWayMT
Listen to our weekly nugget on how to calculate the break-even production point.
#WednesdayWords #BigSkyWay #BigSkyWaymt #breakeven #breakevenpoint #calculatebreakevenpoint
Interdependence: "We" Highest Level of Maturity
Independence "I"
Dependence "You" Lowest level of Maturity
#BigSkyWay #BigSkyWaymt #Maturity #Interdependence #Independence #Dependence #WednesdayWords #Goals #Goal #Teams #MaturityPeak
Today we're talking about using Empathy to build trust. Standing in someone else's shoes. People want their opinions to count. They want to weigh in.
Let's start with the idea of a Paradigm: a pattern/model/map of your mind and how you see the world. We see the world subjectively through our own lens. Our paradigm is comprised of values, beliefs, gender, age, race, politics, education, history, expectations etc...
A mature person can recognize and honor their own paradigm. They are able to view the world through their own paradigm, but have the energy, respect and maturity to see someone else's paradigm. They hear what others have to say. Learn to see the world from someone else's paradigm.
An immature person sees their own paradigm and that's it. Other opinions don't count, they don't care for anyone else. It's really all about themselves.
TECHNIQUES TO BUILD EMPATHY
1: Reflecting: Rephrasing content back. Provides clarity....
The goal conversation helps us move to that new reality. If you as a leader can have these goal conversations with your team members, you will create accountability, clarity and momentum.
Defining objective
Action Steps
Measurement
#bigskyway #bigskywaymt #goalconversations #goals #clarity #accountability #momentum #team #teams #conversations #wednesdaywords
Find out the Top 10 Financial Ratios you should be watching in your business.
Today we're talking Financials.
More specifically, cash flow projections. Make wiser decisions and be ahead of the game.
Take a listen.
#bigskyway #bigskywaymt #cashflowprojections #cashflow #financials #
Customer Service Plan of Action
Plus, it would be wise to develop a protocol for handling difficult customers.
#BigSkyWayMT #BigSkyWay #customerservice #BeUnique #wednesdaywordsCheck the topics below you're interested in, and we'll be in touch via email and phone. Thank You!